We purchased our Shadow Cruiser trailer several years ago and have had only positive experiences with team at Allan Dale RVs and Trailers. This past summer, our trailer experienced significant hail damage and once again, the team exceeded expectations in the repair process. They were clear in explaining the damage done and put together an exceptionally clear proposal for us and our insurance company to remediate the damage. I was very pleased to note that the final invoice for costs was significantly less than the original estimate which only deepened my belief that this is a company that seeks to do the right things the right way. From Shawn, Craig, Jason and the guys in the shop ... we were treated with exceptional 'above and beyond' service and the work done was excellent. So grateful for our Allan Dale experience!

Shawn and Jason continue to support and serve their customers beyond my already high expectations. They both work hard to support your needs/requests and keep the expenses very reasonable. They take a personal interest to situation, timing and requests. Seriously, where else can you find this kind of customer care? Thank you for your continued service.

HI Pat. I wanted to say thanks to you, Kelly and Fraser who helped us with the hook/unhook procedure. His suggestion that we stay in the yard and practice was a good one. We made it safely home, unhooked and all looks good. Please pass along my thanks to your team - we are looking forward to enjoying our trailer! All the best.

Just purchased a 2017 Forest River Wildwood, and the salesman Wayne was very helpful in getting me a lower price than advertised, and even brought the trailer from Calgary at no charge. They even replaced the front jack which wasn't working properly. Very happy with the whole deal and with my new (used)trailer, everything went smoothly.

We have purchased numerous trailers over the years. Allan Dale has by far the best service we have ever had. We would recommend the Calgary team to anyone.

I had an insurance claim situation for vandalism to my enclosed car hauler trailer. I worked with Kelly on it. The trailer was repaired completely and I received it back before the promised date. Kelly worked directly with my insurance company and handled all the paperwork. Excellent experience and Outstanding service

Excellent service from Dave Irons

Thank you very much to Shaun, service Manager who had verified and finished last item or two from our concern list at purchase. He patiently and attentively walked thru every concern. A tape spot and dirt under the paint protection were immediately cleaned by Nicole and Mel (thank you) with diligence and detail. The RV tech Chad helpfully installed our tow bar, and was willing to assist with anything that would help our safe departure. Rj in Parts was ready with the repair bills from the Red Deer location and that was cleared efficiently. Back to Shawn, the Servive Manager - thank you for listening, thank you for verifying all concerns and for information to help with our future driving our new Thor ACE 30C.

The best purchase experience weve had. Respectful, informative, knowledgeable, helpful, friendly. The Sales Rep - Pat Hodgins at Red Deer answered all queries, patiently listed our concerns at purchase and verified all were corrected for pickup. The Technician at purchase was helpful with instructing some of the functions of electronics on board. Nice to be with a team that supports each other and can ask each other for verification. Karen, Service Manager was efficient and friendly helping sort out the issues with our trade in. She patiently rewrote estimates for our Canada east based insurance provider. There is some difference in wording and procedure between east and west coverage.

We bought a C Class RV from the Calgary/Airdrie location about 18 months ago, we have been blown away by their service all around. We were having an issue with an alarm going off periodically and took it in couple of weeks ago they diagnosed the issue and sent it to the factory for warranty and was processed quickly....would recommend to anyone in the market for RV the whole team is outstanding!!!

Thank you to Lucas, our salesman. He was so helpful. He was new to the dealership and let us know that from the beginning. He wasnt afraid to say Ill find out for you, if he didnt know something. He is definitely not a pushy salesman type; hes someone who is trying to get the best for his customers and cares about what theyre looking for. Also, a big thank you to Hugh in Finance, RV (Rob), Kevin, and the rest of the team for getting us the coach we wanted and getting us back on the road so quickly. They knew we only had a few days off and needed to get back to SK for work. Thank you! Theresa R. and Mark E.

We purchased a small trailer from Allandale and a year later we upgraded to a motorhome. Rob listened to us on what we were looking for and then he found us a good deal on a great used motorhome. It's in great shape and serves our needs perfectly - exactly what we were looking for. Rob and the team at Allandale have been a pleasure to work with. They know their stuff. Shawn and the crew in service have been exceptional with anything we needed done. They've helped us with all of our newbie questions and have treated us very well. We highly recommend the Allandale dealership and the great team they have there.

We recently upgraded from a travel trailer to a motorhome and, from start to finish, our experience with Allandale has been absolutely superb.Our sales liaison, Jake Montgomery, was incredible. Jake is calm, knowledgeable, organized and really took the time to answer all of our questions and fully understand what we were looking for. Although we'd decided to wait another year to officially upgrade, when a pre-owned unit came in matching our wishlist and price range, he notified us immediately and the rest is, as we say... history.We would like to gratefully acknowledge Jake for the outstanding job he did to look after all of our RV needs, as well as Sales Manager Jason, Finance Manager Hugh and Scott in Parts, and of course all of the amazing people in service who had a hand in the inspection and any repairs to ensure our "new to us" home away from home was well taken care of.Thank you so Allandale!!!

Remy was a great help! Even fixed a fuse for me before he would send me on my way. Great service.

THEY TOOK CARE OF ME REAL GOOD AND FAST AS I WAS FROM OUT OF PROVINCE. WAS VERY HAPPY WHEN I LEFT

Top notch! Second trailer I've bought from AllanDale. This time, a $50K camper and the service could not have been better. No pressure from the sales or finance team on accessories or extra coverage/warranty for this or that. In the fall after the camping season the service team (to my surprise) went all out. Washed my camper and winterized it. Neither of these were expected or charged for. They surpassed my expectations with a couple repairs on issues occurring from original factory shipping. When I picked up camper this spring they ensured my batteries were fully charged and that the unit was ready to hook on and go. I'm a perfectionist with my hobbies and career and this is usually impressive customer service. Would highly recommend. Jordan in finance, Nate/Ryan in sales, and Michelle in service. Great team!

My total experience working with Allan Dale has been exemplary. From my purchase to the service everyone has been professional, thorough and personal. They have established a trusting relationship.

On our first trip out in a new RV in B.C. we experienced a problem which we could not resolve through reading the owners manual. We called the Service Dept. at Allandale in Red Deer and Peter Dueck, Shop Foreman, was able to give us instructions on how to solve our issue. We were very grateful for his advice which allowed us to continue our journey. Thanks again, Peter, for the good service.

Ryan Crossland was great! He was very knowledgeable on the trailers and a pleasure to deal with. He kept me informed of any dealings on the trailers and followed up without being pushy! Highly recommend buying a trailer from Ryan.

At the RV show in Edmomton, Ryan, Dwain, Dwayne, and Darcey were very attentive, responsive, friendly, and truthful to all our questions, concerns regarding the Thor ACE 30.3 motorhome. Ryan, Darcey, and Dwain (from Red Deer) were quick to reply by email after our RV show visit. After we decided to purchase the motor coach, Darcey was extremely helpful, professional, and efficient in the financing aspect. Ryan was accommodating, thorough, friendly, responsive, knowledgable after our purchase as we inspected the motor coach at the Edmonton yard. Strongly recommend seeing them if interested in a new RV unit.

We found an awesome product in the Heartland Big Country 4010RD after much research, We then proceeded to locate dealerships with this specific unit. Fortunately we had the good luck of chatting to Ryan Crossland at the Red Deer dealership, he was extremely polite, knowledgeable and helpful. No high pressure sales, easy to deal with assisting with the options we required. The Parts and Service Department personnel were also friendly and helped, it made for a wonderful experience all around. A true pleasure in every aspect. Thank you all very much!

Dealt with Ryan in trying to find a new fifth wheel unit to park on a permanent basis. He was very professional and knowledgeable on the the units we were looking at. In the end, Ryan was able to help us find what was right for us and our needs. Got the unit for a great price and the whole process was seamless.I wasn't the easiest person to deal with because of all the recent problems I had with other RV dealers (Sunridge), but Ryan worked through all of my questions, worries and some criticism to finally help us obtain what the family wanted. Ryan personally delivered the unit, got it setup and he did this all on his day off. What more could you ask for? Don't find a lot of people willing to go the extra mile to make sure a customer is totally satisfied.Thanks Ryan and Allen Dale RV for all your help.

Dear Allan,Just a quick note to thank you and your staff for the positive experience of doing business with you, beginning with the purchase of our RV a little over 2 years ago. We purchased a Gulfstream Capri which has given us much pleasure and we also thank you for the great price at which it was sold to us for. More recently, we thank you for the service work that was completed on it in the past month. The job was well done and we personally want to thank you for the consideration you gave us on the price of the repairs done on our RV. In our view, it pays to do business with Allan Dale Trailers & RVs.We wish you and your staff every success in the New Year that is approaching and we also want to wish you an your family a very Merry Christmas and the best in 2015.

Good afternoon,I was in at Allan Dale a few weeks ago to purchase the 2012 Bison Traveller 8417TM and I wanted to express my opinion on my experience there.We came to look at trailers on a Saturday and Deone Townsend was the salesman we met and dealt with. He took almost 3 hours of his time to show us around the trailers and answer any questions we may have had. He was very prompt in his responses and we bought the trailer within a few days because of a salesman like Deone.We have bought many items over the years and it was a pleasure dealing with a salesman that is very knowledgeable and not pushy by any means. He let us take our time but was there for us the entire experience. He made our shopping experience one of the best I have had, if I had any other salesman I may not have purchased this trailer as I don't like to be pushed or rushed. Deone seemed to instantly know the type of people we were and got everything done for us quickly and accurately and before we knew it we were bringing our trailer home.I have shown many people our trailer at our first show and handed out business cards to each of them in hopes that they can share the wonderful experience we have had with Allan Dale and Deone.I am not sure if people ever send an email to say thank you (not a complaining email) but I wanted to ensure that I made the owner/manager aware of the type of salesman they have in Deone (and no I have never met him before our first time there a few weeks ago).Oh and by the way, we are hoping to get a nice coat to go with our new $80,000.00 trailer when you get some stock inRegards,Tammy

Hi Duane,I thought I would drop you a line to let you know how we are making out with our Bison.We have used our Bison nonstop since we brought it home. We absolutely love it. I am so glad we got the 8 wide with the slide. I have more room than our 24 foot travel trailer. We used the third stall as our mudroom. We come and go from there and have tons of space for hanging jackets, boots etc. We built a cabinet that holds our BBQ, electric fence stuff, dog food etc. I cant imagine not having the skylight in the shower. The bathroom is so bright!!Most of our travel is off road so having the 4 inch lift was a great idea. Last year we rode every day for 4 or more hours. We explored lots of country, and were warm and comfy in our Bison. With the slide out the 3 big dogs have lots of room too! We added two small cupboards on either side of the bed at the foot. That allows us to have enough clothes for extended stays away from civilization. We would recommend, and continue to do so, that anyone wanting a well made, well warranted, comfy home away from home for themselves and their horses, check out AllanDale and the Bison.If you send me more cards, I will hand them out. The stack you gave me is gone.Sincerely,

Mona Illerbrun and Jim Wright